History

"To provide exceptional service to our customers that communicates a professional image while incorporationg honesty and integrity in everything we do."

The Monticello Utility Commission was established by a City of Monticello ordinance on May 5th, 1962. The first water treatment plant was located on Fair Street. The source water was from groundwater wells and the water was stored in a single tower. The facility did not service much of the community, but it was the beginning of a treatment facility of a much larger size. Our current water treatment facility was built in 1968. The plant has a 4 million gallons per day capacity. This facility serves clean drinking water to over 7,000 households, which computes over 19,000 residents of Wayne County.

Our first wastewater treatment facility was located at the old Wayne County High School. Again, this facility did not reach much of the community. Our current wastewater treatment plant was built in 1984. Its capacity is 700,000 gallons per day. We provide sewer services to over 2,000 households within the city limits, which computes to 5,200 residents of Monticello.

Customers of MUC are billed on either cycle I or cycle II. Cycle I customer’s billing due date is the 10th of each month, these customers are mainly city customers, reaching some of the county customers. Cycle II cutomer’s billing due date is the 25th of each month, these customers are county residents. Both billing cycles are subject to disconnect 10 days after due date. If service is disconnected there will be a $50.00 reconnect fee. If a member of our service crew is sent to your location for a cut-off, yet no cut-off was made there will still be an additional fee of $25.00 for that service call. All accounts over 120 days past due will be sent collections. There is an additional charge of $25.00 for after hour non-emergency calls. Please exhaust possible in home plumbing problems before calling the MUC’s service crew. It could save you money.