Turn Service On
To turn service on, a Meter Order and Water User Agreement form must be completed along with signature’s and picture ID’s of both spouses.
Turn Service Off
To turn service off, a Meter Out form must be completed along with a picture ID.
Implementation of Changes to the Sales & Use Tax Residential Utility Exemption-KRS 139.470(7), effective 01/01/2023
In connection with House Bill 8, Utility customers who have MULTIPLE meters in their name will need to file a declaration of domicile.
Form 51A380 (1-23) shown below, will be for account holders with more than one account.
Form 51A381 (1-23) will be used in connection with Multi-Unit dwellings services by a single meter.
Primary residencies (“domicile”) will be exempt from this declaration.
Questions are available at the Kentucky Department of Revenue.